Customer ServiceHow to OrderOrdering from EntrepreneurPress.com is fast and easy. Simply browse through our selection of books and choose the titles you'd like to order by clicking on the "Add to Cart" button. You can review the titles you've added to your cart by clicking "Shopping Cart" at the top of the page. Once you've made your selections, select your shipping preference, click the "Check Out" button, and choose one of four ways to order:1. Online: Enter your credit card information in the online order form, click "OK" and you're done. Your order will be shipped as soon as possible. 2. By Phone: Call us toll-free, (800) 421-2300 (7 days 7a-11p) for placing new orders 3. By Fax: Print your order form and fax it to: (845) 457-5029 4. By Mail: Print your order form and mail it (along with payment, if possible) to: Entrepreneur Press Fulfillment P.O. Box 432 Newburgh, NY 12551-0432 Please allow 24 hours for processing of your order and 7 to 10 business days for shipping. If you have not received your order by then please call (800) 833-3324 (8:30a-5p est M-F) except holidays. CancellationsYou may cancel any item from your order provided that it has not yet entered the shipping process. Once an order has entered our shipping process we are unable to cancel the order. You may either refuse the package when it arrives or return the package to the address listed on the packing slip. You will see the credit to your credit card in one to two billing cycles. General FAQsWhere can I purchase Entrepreneur Press products? How can I find out if a particular title is available? Do you offer quantity discounts? Do you accept unsolicited submissions? How do I obtain permission to reprint copyrighted material? ContactsQuestions about your order: Technical problems: please send an e-mail to webmaster@entrepreneur.com. Questions about a particular product or general questions about Entrepreneur Press: please send an email to press@entrepreneur.com. SecurityOrdering online through EntrepreneurPress.com is completely secure. In fact, it's safer than giving your credit card number over the phone! When you send your registration and credit card information to our order-processing computer technology, Secure Socket Layer (SSL), it encrypts your data so it can only be decoded by our EntrepreneurPress.com server. SSL is the most advanced security system available and is the encryption method of choice for thousands of online commerce websites. SSL is supported by Netscape and Microsoft Internet Explorer. To ensure the highest level of data security, we strongly suggest that you use these browsers when shopping at EntrepreneurPress.com. If you'd like to know more about SSL, please visit the Verisign website. Terms of UseAll of the material published by Entrepreneur Press is protected under copyright law. Written permission from the publisher is required if you wish to reproduce this material.Some of the material provided on our site is available for reproduction or distribution in an on-line or print environment, if the conditions for use under each are met. If you have any questions about the Terms of Use for the following items, please send an e-mail to lharvey@entrepreneur.com with "Permissions" in the subject line. The Entrepreneur logo, the Entrepreneur Press logo, as well as other logos are trademarked and may not be used without prior approval from Entrepreneur Media. If you wish to use any of the trademarked logos as links to our site, please direct a request to lharvey@entrepreneur.com. |
Cart